Terms and Conditions

I. Introduction and Acceptance of Terms

Welcome to Blessdawn LLC. These Terms and Conditions (“Terms,” “Terms and Conditions”) govern your relationship with Blessdawn LLC (“we,” “us,” “our,” or “the Company”) and your use of our website, blessdawn.shop (the “Site”), and any products, services, or content made available through the Site (collectively, the “Services”). By accessing or using the Site, browsing our products, placing an order, or otherwise engaging with our Services, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our Site or Services.

These Terms and Conditions constitute a legally binding agreement between you and Blessdawn LLC. Please read them carefully before using our Site or purchasing any products. We recommend that you print or save a copy of these Terms for your records. Your continued use of the Site following the posting of any changes to these Terms constitutes acceptance of those changes.

Blessdawn LLC is a woman-led, purpose-driven company headquartered at 5900 Balcones Drive STE 100, Austin, TX 78731, United States of America. We are dedicated to providing high-quality, innovative, and meaningful products that inspire intention, celebration, and connection. Our Flying Wish Paper® and WISHING PAPERS™ kits are designed to bring joy and magic to life’s most special moments.

These Terms and Conditions are designed to protect both you and Blessdawn LLC. They establish clear rules and expectations for using our Site, purchasing our products, and engaging with our brand. We have drafted these Terms with transparency and fairness in mind, avoiding unnecessary legal jargon to ensure they are accessible and understandable to all our customers.

We may update these Terms and Conditions from time to time to reflect changes in our business practices, legal requirements, or the evolution of our Services. When we make changes, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review these Terms periodically to stay informed about your rights and obligations. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms and Conditions, please do not hesitate to contact us at blessdawnllc@gmail.com or call us at +84353835792. Our customer service team is here to help and is committed to providing you with clear and accurate information.

II. Definitions

To ensure clarity and mutual understanding, we provide the following definitions for key terms used throughout these Terms and Conditions:

  • “Blessdawn LLC,” “we,” “us,” “our,” or “the Company” refers to Blessdawn LLC, a limited liability company organized under the laws of the State of Texas, with its principal place of business at 5900 Balcones Drive STE 100, Austin, TX 78731.

  • “Site” or “Website” refers to our online store located at blessdawn.shop and any associated subdomains, pages, or mobile versions.

  • “Services” refers to all products, services, content, and features offered by Blessdawn LLC through the Site, including but not limited to the sale of Flying Wish Paper® and WISHING PAPERS™ kits.

  • “Products” refers to the physical goods offered for sale on the Site, including Standard Mini Kits, Large Group Kits, Limited Edition Bundles, and any other items listed for purchase.

  • “You,” “your,” or “Customer” refers to any individual or entity accessing the Site, browsing products, or placing an order with Blessdawn LLC.

  • “Order” refers to a purchase request submitted by you through the Site for one or more Products.

  • “Account” refers to the user account you may create on the Site to facilitate purchases, manage orders, and access certain features.

  • “Content” refers to all text, images, graphics, videos, audio, designs, logos, and other materials displayed on the Site or provided through the Services.

  • “Intellectual Property” refers to all patents, trademarks, service marks, trade names, copyrights, trade secrets, and other proprietary rights owned by or licensed to Blessdawn LLC.

  • “Personal Information” refers to any information that identifies or could reasonably be used to identify an individual, including but not limited to name, email address, phone number, shipping address, billing address, and payment information.

  • “Third-Party” refers to any individual, company, or organization that is not affiliated with or controlled by Blessdawn LLC.

  • “Stripe” refers to Stripe, Inc., our third-party payment processing partner.

III. Use of the Website

Eligibility

By using the Site, you represent and warrant that:

  • You are at least 18 years old or the age of majority in your jurisdiction of residence.

  • You have the legal capacity to enter into a binding contract.

  • You will comply with all applicable laws and regulations.

  • You will not use the Site for any unlawful or prohibited purpose.

  • You are not located in a country that is subject to United States trade sanctions or other restrictions.

If you are using the Site on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms and Conditions.

License to Use the Site

Subject to your compliance with these Terms and Conditions, Blessdawn LLC grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include:

  • Any resale or commercial use of the Site or its Content.

  • Any collection and use of product listings, descriptions, or prices.

  • Any derivative use of the Site or its Content.

  • Any downloading, copying, or other use of account information for the benefit of any third party.

  • Any use of data mining, robots, or similar data gathering and extraction tools.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the Site in any way that violates applicable laws or regulations.

  • Attempting to interfere with or disrupt the Site’s functionality or security.

  • Transmitting any viruses, malware, or other harmful code.

  • Engaging in any fraudulent, deceptive, or misleading activities.

  • Impersonating another person or entity.

  • Accessing the Site through unauthorized means, including automated systems or bots.

  • Harvesting or collecting information about other users without their consent.

  • Using the Site to distribute unsolicited commercial communications (spam).

  • Posting or transmitting any content that is defamatory, obscene, abusive, or otherwise objectionable.

  • Attempting to gain unauthorized access to any part of the Site or any associated systems or networks.

Termination of Access

We reserve the right to terminate or suspend your access to the Site, without notice, for any reason, including but not limited to your violation of these Terms and Conditions, your engagement in prohibited activities, or any other conduct that we, in our sole discretion, deem inappropriate or harmful to the Company or other users.

IV. Account Registration

Creating an Account

To place an order or access certain features of the Site, you may be required to create a user account. When you create an account, you agree to provide accurate, complete, and current information. You are solely responsible for the security of your account credentials, including your password, and for all activities that occur under your account.

Account Responsibilities

  • Password Security: You are responsible for maintaining the confidentiality of your password and for restricting access to your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

  • Accurate Information: You agree to keep your account information, including your email address and shipping address, up to date. We are not responsible for any delays or issues arising from outdated or inaccurate account information.

  • Account Activity: You are responsible for all activities conducted through your account, whether authorized by you or not. We are not liable for any loss or damage arising from your failure to protect your account credentials.

  • Single Account: You may not create multiple accounts for the purpose of circumventing any restrictions, taking advantage of promotional offers, or engaging in any other prohibited activity.

Account Termination

We reserve the right to terminate or suspend your account at any time, without notice, for any reason, including but not limited to your violation of these Terms and Conditions, your engagement in fraudulent or abusive behavior, or any other conduct that we, in our sole discretion, deem inappropriate or harmful to the Company or other users.

Upon termination of your account, you will no longer have access to your account information, order history, or other account-related features. We are not obligated to retain any information associated with a terminated account.

V. Products and Pricing

Product Descriptions

We strive to provide accurate and detailed descriptions of our Products on the Site. However, we do not warrant that product descriptions, images, specifications, or other Content are complete, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

Product images are for illustrative purposes only. The actual colors, textures, and appearance of Products may vary slightly due to screen settings, lighting conditions, and other factors beyond our control.

Pricing

All prices displayed on the Site are in United States Dollars (USD) and are exclusive of applicable taxes and shipping charges, unless otherwise stated. We make every effort to ensure that our pricing is accurate. However, if we discover an error in the price of a Product you have ordered, we will notify you and give you the option to proceed with the order at the correct price or cancel the order.

Prices are subject to change at any time without prior notice. However, changes in pricing will not affect orders that have already been placed and confirmed.

Availability

All Products are offered subject to availability. We reserve the right to discontinue any Product at any time for any reason. If a Product you have ordered is out of stock or unavailable, we will notify you and provide you with the option to wait for restocking, select an alternative Product, or cancel your order for a full refund.

Promotions and Discounts

From time to time, we may offer promotional codes, discounts, or special offers. These promotions are subject to specific terms and conditions, which will be communicated at the time of the offer. Promotion codes are non-transferable and cannot be combined with other offers unless specifically stated. We reserve the right to cancel any promotion at any time and to refuse or revoke any discount for any reason, including if we suspect fraudulent or abusive activity.

Bundles and Kits

Our Products may be offered as part of bundles or kits. The individual components of a bundle or kit are not sold separately unless specifically stated. If you return part of a bundle, the refund will be prorated based on the value of the returned items, and you may lose any discount that was applied to the bundle purchase.

VI. Orders and Payment

Placing an Order

By placing an Order on our Site, you are making an offer to purchase the Products in your cart. We reserve the right to accept or reject any Order in our sole discretion. We may refuse an Order for any reason, including but not limited to:

  • The Product is no longer available.

  • There is an error in the pricing or product description.

  • We suspect fraudulent activity.

  • We are unable to verify your billing or shipping information.

  • We are unable to process your payment.

Order Confirmation

Once you have placed an Order and your payment has been processed, you will receive an Order confirmation email. This email is not an acceptance of your Order but rather a confirmation that we have received it. Our acceptance of your Order occurs when we dispatch the Products to you, as evidenced by a shipping confirmation email.

Order Acceptance and Fulfillment

We reserve the right to limit the quantity of Products we supply, to refuse service to any customer, and to discontinue any product at any time. We also reserve the right to cancel any Order placed with incorrect pricing or product information. If we cancel your Order, we will notify you and provide a full refund for any amounts paid.

Payment

All payments are processed through Stripe, our third-party payment processor. By placing an Order, you authorize us to charge your chosen payment method for the total amount of your Order, including applicable taxes and shipping charges.

Payment Security

We are committed to protecting your payment information. All transactions are processed using industry-standard encryption and security protocols. Your payment details are never stored on our servers. For more information, please refer to our Payment Methods page and our Privacy Policy.

Taxes

You are responsible for all applicable taxes, including sales tax, value-added tax (VAT), and any other government-imposed fees or charges. We will collect and remit sales tax as required by applicable law, based on your shipping address. The amount of tax, if any, will be calculated and displayed during the checkout process.

Currency and Exchange Rates

All transactions on the Site are processed in United States Dollars (USD). If you are using a payment method denominated in a different currency, your bank or card issuer may apply a currency conversion fee. We are not responsible for any fees or charges imposed by your financial institution.

VII. Shipping and Delivery

Shipping Policy

Please refer to our Shipping Policy page for detailed information about our shipping methods, delivery times, and associated costs. By placing an Order, you agree to the terms of our Shipping Policy.

Delivery Timeframes

We make every effort to ship Orders promptly and to meet the estimated delivery times provided at checkout. However, we cannot guarantee delivery times, and we are not liable for any delays caused by:

  • Weather conditions.

  • Carrier delays or service interruptions.

  • Customs processing.

  • Incorrect shipping information provided by you.

  • Circumstances beyond our reasonable control.

Risk of Loss

The risk of loss and title for Products pass to you upon delivery to the carrier. We are not responsible for any loss, damage, or theft that occurs after the Products have been handed over to the carrier.

International Shipping

For international Orders, you are responsible for all customs duties, taxes, and import fees imposed by your country’s customs authorities. These charges are not included in the purchase price or shipping costs and are your sole responsibility. Please contact your local customs office for more information about potential charges.

VIII. Returns and Refunds

Return Policy

Please refer to our Refund and Return Policy page for detailed information about our returns process, eligibility criteria, and refund timelines. By placing an Order, you agree to the terms of our Refund and Return Policy.

30-Day Satisfaction Guarantee

We offer a 30-Day Satisfaction Guarantee on all Products. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of the delivery date for a full refund of the product price, provided the items are in their original, unused condition.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at blessdawnllc@gmail.com or call us at +84353835792. We will work with you to resolve the issue promptly, whether through a replacement, a full refund, or store credit.

Return Shipping

You are responsible for the cost of return shipping, unless the return is due to a damaged or defective item. For damaged or defective items, we will provide you with a prepaid return shipping label.

IX. Intellectual Property

Ownership

All Content on the Site, including but not limited to text, images, graphics, logos, designs, videos, audio, and software, is the property of Blessdawn LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

Trademarks

“Flying Wish Paper®,” “WISHING PAPERS™,” “Wish-Launching Platforms™,” “Making Intentions Visible™,” “Write It. Light It. Watch It Fly!®,” and other related marks and logos are trademarks and service marks of Blessdawn LLC. You may not use these trademarks without our prior written permission.

Copyright

All Content on the Site is protected by copyright. You may not reproduce, distribute, modify, display, or create derivative works from any Content without our prior written permission.

User-Generated Content

By submitting any content to us, including reviews, comments, photos, or other materials, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant us the right to use your name in connection with such content.

You represent and warrant that you own or control all rights to the content you submit and that your content does not violate these Terms or any applicable laws.

X. User Conduct and Responsibilities

Acceptable Use

You agree to use the Site and our Services only for lawful purposes and in a manner that does not infringe the rights of or restrict the use and enjoyment of the Site by any third party. This includes conduct that is harassing, defamatory, abusive, threatening, or otherwise objectionable.

Prohibited Activities

You agree not to:

  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

  • Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity.

  • Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content.

  • Engage in any commercial activities, including but not limited to advertising, solicitation, or the sale of goods or services, without our prior written consent.

  • Collect or store personal data about other users.

  • Interfere with or disrupt the Site or servers or networks connected to the Site.

  • Attempt to gain unauthorized access to any part of the Site or any associated systems or networks.

Reviews and Comments

We welcome your feedback, reviews, and comments about our Products and Services. By submitting a review or comment, you agree that:

  • Your review is based on your genuine experience with the Product.

  • Your review does not contain offensive, defamatory, or inappropriate content.

  • Your review does not contain any promotional or advertising content.

  • We reserve the right to edit, remove, or not publish any review or comment in our sole discretion.

XI. Privacy and Data Protection

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information. By using the Site, you agree to the terms of our Privacy Policy.

Data Collection

We collect certain information from you when you visit the Site, create an account, place an order, or interact with our Services. This information may include personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

Data Use

We use the information we collect to process your orders, communicate with you, improve our Products and Services, and provide you with a personalized shopping experience. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

XII. Third-Party Links and Services

Third-Party Websites

The Site may contain links to third-party websites, including social media platforms, payment processors, and shipping carriers. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, policies, or practices of any third-party websites.

Third-Party Payment Processor

We use Stripe to process payments. Your use of Stripe is subject to Stripe’s own terms and conditions and privacy policy. We encourage you to review these documents before using Stripe.

Third-Party Content

We may display content from third parties on the Site, including advertisements, promotional materials, or user-generated content. We do not endorse or assume any responsibility for the accuracy, completeness, or reliability of any third-party content.

XIII. Disclaimers and Limitation of Liability

Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT THE PRODUCTS WILL MEET YOUR EXPECTATIONS OR THAT THEY WILL BE SUITABLE FOR ANY PARTICULAR PURPOSE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLESSDAWN LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, OR OTHER ECONOMIC LOSS, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, OUR PRODUCTS, OR OUR SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR USE OF THE SITE OR PRODUCTS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE PRODUCTS THAT ARE THE SUBJECT OF THE CLAIM.

Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, labor strikes, power outages, internet service interruptions, and supplier or carrier failures.

Safety Disclaimer

Our Products involve the use of fire and require caution. You agree to use the Products in a safe and responsible manner, following all instructions provided. We are not liable for any injury, damage, or loss resulting from the misuse or negligent use of our Products. Always supervise children when using our Products. Use only in a safe, open area away from flammable materials, and never leave a burning paper unattended.

XIV. Indemnification

You agree to indemnify, defend, and hold harmless Blessdawn LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Site or Services.

  • Your violation of these Terms and Conditions.

  • Your violation of any applicable law or regulation.

  • Your infringement of any intellectual property or other rights of any third party.

  • Any content you submit or transmit through the Site.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, which shall not excuse your indemnity obligations.

XV. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions and your use of the Site and Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of laws principles. Any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Travis County, Texas.

Dispute Resolution

We strive to resolve any disputes amicably and efficiently. If you have a dispute with us, you agree to first contact us at blessdawnllc@gmail.com to attempt to resolve the issue informally. We will make every effort to address your concerns and find a mutually acceptable solution.

Binding Arbitration

If we are unable to resolve the dispute informally, you agree that any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or your use of the Site or Products shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Austin, Texas, in the English language.

Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER CONSOLIDATED OR REPRESENTATIVE PROCEEDING.

Jury Trial Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS OR YOUR USE OF THE SITE OR PRODUCTS.

XVI. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable.

XVII. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund and Return Policy, Shipping Policy, and any other policies referenced herein, constitute the entire agreement between you and Blessdawn LLC regarding your use of the Site and Services. They supersede all prior or contemporaneous communications, understandings, and agreements, whether written or oral.

XVIII. Waiver

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

XIX. Assignment

You may not assign or transfer these Terms and Conditions or any of your rights or obligations hereunder without our prior written consent. We may assign these Terms and Conditions at any time without notice to you.

XX. Notices

All notices and other communications required or permitted under these Terms and Conditions shall be in writing and shall be deemed given when sent by email to the address provided by you, or when posted on the Site.

Notices to Blessdawn LLC shall be sent to:

Blessdawn LLC
5900 BALCONES DRIVE STE 100
AUSTIN, TX 78731
United States of America

Email: blessdawnllc@gmail.com

XXI. Contact Information

If you have any questions, comments, or concerns about these Terms and Conditions, please do not hesitate to contact us:

Blessdawn LLC
5900 BALCONES DRIVE STE 100
AUSTIN, TX 78731
United States of America

Email: blessdawnllc@gmail.com
Phone: +84353835792
Website: blessdawn.shop

Our customer service team is available to assist you during our regular business hours: Monday through Friday, 9:00 AM to 6:00 PM CST, and Saturday, 10:00 AM to 4:00 PM CST.

XXII. Conclusion – Our Commitment to You

These Terms and Conditions are designed to establish a clear, fair, and transparent relationship between Blessdawn LLC and our valued customers. We believe that trust is the foundation of any successful business relationship, and we are committed to earning and maintaining your trust through honest communication, exceptional products, and responsive service.

We are proud of the products we create and the experiences they facilitate. We invite you to explore our collection, discover the magic of Flying Wish Paper®, and join our community of believers, dreamers, and intention-setters.

Thank you for choosing Blessdawn LLC. We are honored to be a part of your journey.

Blessdawn LLC
5900 BALCONES DRIVE STE 100
AUSTIN, TX 78731
United States of America

Email: blessdawnllc@gmail.com
Phone: +84353835792
Website: blessdawn.shop