Privacy Policy

I. Introduction – Our Commitment to Your Privacy

At Blessdawn LLC, we understand that privacy is not just a legal requirement—it is a fundamental right that we take very seriously. In today’s digital world, where personal information is increasingly valuable and vulnerable, we are committed to protecting your privacy and safeguarding your personal data. We believe that trust is the foundation of any successful business relationship, and we work hard every day to earn and maintain your trust through transparent, responsible, and secure data practices.

This Privacy Policy explains how Blessdawn LLC (“we,” “us,” “our,” or “the Company”) collects, uses, stores, protects, and shares your personal information when you visit our website, blessdawn.shop (the “Site”), interact with our Services, or purchase our Products. It also explains your rights regarding your personal information and how you can exercise those rights. We have drafted this policy with clarity and transparency in mind, avoiding unnecessary legal jargon to ensure it is accessible and understandable to all our customers.

We are a woman-led, purpose-driven company headquartered at 5900 Balcones Drive STE 100, Austin, TX 78731, United States of America. We are dedicated to providing high-quality, innovative, and meaningful products that inspire intention, celebration, and connection. Our Flying Wish Paper® and WISHING PAPERS™ kits are designed to bring joy and magic to life’s most special moments. Our commitment to your privacy is an integral part of our commitment to providing you with an exceptional experience.

This Privacy Policy applies to all visitors, users, and customers of our Site and Services. By using our Site, creating an account, placing an order, or otherwise engaging with our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or Services.

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the evolution of our Services. When we make changes, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at blessdawnllc@gmail.com or call us at +84353835792. Our customer service team is here to help and is committed to providing you with clear and accurate information.

II. Information We Collect

To provide you with the best possible experience, we collect certain information from you when you visit our Site, create an account, place an order, or interact with our Services. We collect only the information that is necessary to fulfill your requests, improve our Services, and protect your security. Below, we explain the types of information we collect and how we collect it.

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Create an Account: When you create an account on our Site, we collect your name, email address, and password. You may also choose to provide additional information, such as your phone number and shipping address.

  • Place an Order: When you place an order, we collect your name, billing address, shipping address, email address, phone number, and payment information. Payment information, including credit card numbers, is processed by our third-party payment processor, Stripe, and is not stored on our servers.

  • Subscribe to Our Newsletter: When you subscribe to our newsletter or marketing emails, we collect your email address.

  • Contact Us: When you contact us for customer support, inquiries, or feedback, we collect your name, email address, and any other information you choose to provide.

  • Submit Reviews or Comments: When you submit a product review, comment, or other user-generated content, we collect your name, email address, and the content you submit.

  • Participate in Promotions or Surveys: When you participate in promotions, contests, or surveys, we collect the information you provide, which may include your name, email address, and other demographic information.

Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and your interaction with our Site. This information is collected using cookies, web beacons, and similar tracking technologies. We collect this information to improve our Site, personalize your experience, and analyze how our visitors use our Site. The information we collect automatically includes:

  • Device Information: Your IP address, browser type, operating system, device type, and other technical information about your device.

  • Usage Information: Your browsing activity on our Site, including the pages you visit, the products you view, the links you click, the time and date of your visit, the duration of your visit, and the referring website.

  • Location Information: Your approximate geographic location based on your IP address.

  • Cookie Information: Information collected through cookies and similar tracking technologies. Please see the “Cookies and Tracking Technologies” section below for more information.

Information from Third-Party Sources

We may receive information about you from third-party sources, including:

  • Payment Processors: When you make a payment, our payment processor, Stripe, provides us with confirmation of the payment and, in some cases, the last four digits of your credit card.

  • Shipping Carriers: We receive tracking information and delivery confirmation from our shipping carriers.

  • Social Media Platforms: If you interact with us on social media, we may receive information from those platforms, such as your profile name and the content you post.

  • Analytics Providers: We receive aggregated, anonymized data from our analytics providers, such as Google Analytics, about how visitors use our Site.

Sensitive Information

We do not intentionally collect sensitive personal information, such as racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, or information concerning your sex life or sexual orientation. We ask that you do not provide such information to us.

III. How We Use Your Information

We use the information we collect for a variety of purposes, all of which are aimed at providing you with the best possible experience and improving our Services. Below, we explain the specific ways we use your information.

To Process Your Orders

We use your personal information to process and fulfill your orders, including:

  • Order Processing: Processing your payment, confirming your order, and preparing your shipment.

  • Shipping and Delivery: Sending your order to the shipping address you provide and providing tracking information.

  • Customer Support: Communicating with you about your order, answering your questions, and resolving any issues.

To Communicate with You

We use your contact information to communicate with you about your orders and our Services, including:

  • Order Confirmation: Sending you order confirmation and shipping confirmation emails.

  • Customer Support: Responding to your inquiries and providing customer support.

  • Marketing Communications: Sending you promotional emails, newsletters, and other marketing communications, but only if you have opted in to receive them. You can opt out of marketing communications at any time (see the “Your Rights” section below).

  • Updates and Notifications: Notifying you about changes to our policies, updates to our Services, and other important information.

To Improve Our Site and Services

We use your information to analyze and improve our Site and Services, including:

  • Website Analytics: Analyzing how visitors use our Site to improve its functionality, design, and content.

  • Product Improvement: Understanding customer preferences and behavior to develop new products and improve existing ones.

  • User Experience: Personalizing your experience on our Site, such as recommending products that may interest you.

To Protect Our Business and Users

We use your information to protect our business, our users, and our Site, including:

  • Fraud Prevention: Detecting and preventing fraud, unauthorized transactions, and other illegal or harmful activities.

  • Security: Maintaining the security of our Site and Services.

  • Compliance: Complying with applicable laws, regulations, and legal obligations.

For Other Legitimate Business Purposes

We may use your information for other legitimate business purposes, such as:

  • Data Analysis: Conducting research and analysis to better understand our customers and market.

  • Business Operations: Managing our business operations, including accounting, auditing, and record-keeping.

  • Legal Claims: Defending or asserting legal claims.

IV. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and personalize content. Below, we explain what cookies are, how we use them, and how you can control them.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website operators. Cookies allow the website to remember your actions and preferences (such as login, language, and other display preferences) over a period of time, so you do not have to re-enter them whenever you return to the site or browse from one page to another.

Types of Cookies We Use

We use the following types of cookies on our Site:

  • Essential Cookies: These cookies are necessary for the operation of our Site. They enable basic functions, such as page navigation, security, and access to secure areas of the website. The Site cannot function properly without these cookies.

  • Functional Cookies: These cookies allow our Site to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

  • Performance and Analytics Cookies: These cookies collect information about how visitors use our Site, such as which pages are visited most often and if they receive error messages. This information helps us improve our Site’s performance and user experience. We use Google Analytics for this purpose.

  • Marketing and Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies from service providers such as Google Analytics, Stripe, and social media platforms. These third parties may collect information about your online activities over time and across different websites. We do not control these third-party cookies, and we encourage you to review the privacy policies of these third parties for more information.

Managing Cookies

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can also delete cookies that have already been stored on your device.

How to Manage Cookies:

  • Browser Settings: You can adjust your browser settings to block or delete cookies. Each browser is different, so please check your browser’s help menu for instructions.

  • Opt-Out Tools: You can use opt-out tools provided by third-party advertising networks, such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA).

  • Cookie Consent Banner: When you first visit our Site, you will see a cookie consent banner that allows you to accept or reject non-essential cookies.

Please Note: If you choose to block or delete cookies, some features of our Site may not function properly, and your experience may be affected.

V. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with third parties in the following circumstances.

Service Providers

We share your personal information with trusted third-party service providers who perform services on our behalf. These service providers help us operate our business and provide our Services. We only share the information that is necessary for them to perform their services, and they are contractually obligated to keep your information confidential and secure and to use it only for the purposes for which it was disclosed. Our service providers include:

  • Payment Processors: We use Stripe to process payments. Stripe collects and processes your payment information in accordance with its own privacy policy. Please review Stripe’s privacy policy for more information.

  • Shipping Carriers: We share your name and shipping address with our shipping carriers (USPS, UPS, FedEx, etc.) to facilitate delivery of your orders.

  • Email Marketing Providers: We use third-party email marketing platforms to send you newsletters and promotional emails. These platforms have access to your email address and may collect information about how you interact with our emails.

  • Analytics Providers: We use Google Analytics to analyze how visitors use our Site. Google Analytics collects information about your use of our Site, including your IP address. This information is used to improve our Site and Services.

  • IT and Hosting Providers: We use third-party providers for website hosting, data storage, and IT support.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Compliance

We may disclose your personal information if required to do so by law, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to:

  • Comply with a legal obligation.

  • Protect and defend our rights or property.

  • Prevent or investigate possible wrongdoing in connection with our Services.

  • Protect the personal safety of our users or the public.

  • Protect against legal liability.

With Your Consent

We may share your personal information with third parties if you have given us your explicit consent to do so.

Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not identify you personally. This information may be used for research, analysis, or other purposes.

VI. Data Security

We take the security of your personal information very seriously. We implement a variety of appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our security measures include:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers. This ensures that your personal information is encrypted during transmission.

  • Secure Payment Processing: All payments are processed through Stripe, a PCI Level 1 certified payment processor. Stripe uses industry-leading security measures, including encryption and tokenization, to protect your payment information.

  • Access Controls: We restrict access to your personal information to only those employees who need it to perform their job functions. Our employees are trained on data privacy and security best practices.

  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

  • Data Minimization: We collect only the personal information that is necessary for the purposes described in this Privacy Policy.

Limitations

While we strive to protect your personal information, no data transmission over the internet or data storage system is completely secure. We cannot guarantee the absolute security of your information. By using our Site and Services, you acknowledge and accept this risk.

Data Breach Notification

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority as required by applicable law.

VII. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Retention Periods

  • Order Information: We retain order information, including your name, address, email address, and order history, for as long as necessary to fulfill your order, provide customer support, and comply with legal and tax obligations. This information is typically retained for up to 7 years.

  • Account Information: If you create an account, we retain your account information until you delete your account or request that we delete it.

  • Marketing Communications: If you subscribe to our marketing communications, we retain your email address and preferences until you unsubscribe.

  • Customer Support Records: We retain records of customer support inquiries and communications for as long as necessary to resolve the issue and to comply with legal obligations.

Data Deletion

If you would like us to delete your personal information, please contact us at blessdawnllc@gmail.com. We will process your request in accordance with applicable law. Please note that we may need to retain certain information for legal or legitimate business purposes.

VIII. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. We are committed to facilitating the exercise of these rights. Below, we explain your rights and how you can exercise them.

Your Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

  • Right to Access: You have the right to request access to the personal information we hold about you.

  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.

  • Right to Erasure (Right to Be Forgotten): You have the right to request that we delete your personal information, subject to certain exceptions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.

  • Right to Data Portability: You have the right to request that we transfer your personal information to another organization or to you in a structured, commonly used, and machine-readable format.

  • Right to Object: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.

  • Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the following rights under the CCPA:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.

  • Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.

  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your rights under the CCPA.

How to Exercise Your Rights

To exercise any of your rights, please contact us at:

Blessdawn LLC
5900 BALCONES DRIVE STE 100
AUSTIN, TX 78731
United States of America

Email: blessdawnllc@gmail.com
Phone: +84353835792

When you submit a request, we may need to verify your identity to protect your privacy and security. We may ask you to provide certain information to verify your identity.

Response Time

We will respond to your request within the timeframes required by applicable law. For GDPR requests, we will respond within one month. For CCPA requests, we will respond within 45 days.

Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out at any time by:

  • Unsubscribe Link: Clicking on the “unsubscribe” link at the bottom of our marketing emails.

  • Contacting Us: Emailing us at blessdawnllc@gmail.com and requesting to be removed from our marketing list.

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

Cookies

You can manage your cookie preferences through your browser settings. Please see the “Cookies and Tracking Technologies” section for more information.

IX. Children’s Privacy

Our Site and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at blessdawnllc@gmail.com, and we will take steps to remove that information from our systems.

X. International Data Transfers

We are headquartered in the United States, and your personal information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. The data protection laws in these countries may differ from those in your country of residence.

Data Transfers from the EEA

If you are located in the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information when it is transferred outside the EEA. These safeguards may include:

  • Standard Contractual Clauses: We may use standard contractual clauses approved by the European Commission, which require the recipient to protect your personal information in accordance with EEA data protection laws.

  • Privacy Shield: While the Privacy Shield framework has been invalidated, we are exploring alternative mechanisms for transferring data.

Data Transfers from Other Countries

If you are located in a country outside the United States, your personal information may be transferred to the United States. By using our Site and Services, you consent to the transfer of your information to the United States.

XI. Third-Party Links and Services

Our Site may contain links to third-party websites, including social media platforms, payment processors, and shipping carriers. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy practices, or policies of any third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and protect your information.

XII. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the evolution of our Services. When we make changes, we will revise the “Last Updated” date at the bottom of this page. If we make material changes to this Privacy Policy, we will notify you by email or by posting a prominent notice on our Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Privacy Policy.

XIII. Contact Information

If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or your rights, please do not hesitate to contact us:

Blessdawn LLC
5900 BALCONES DRIVE STE 100
AUSTIN, TX 78731
United States of America

Email: blessdawnllc@gmail.com
Phone: +84353835792
Website: blessdawn.shop

If you are a resident of the European Economic Area, you have the right to lodge a complaint with your local data protection authority. However, we hope that you will contact us first so that we can address your concerns directly.

XIV. Conclusion – Your Privacy Matters to Us

At Blessdawn LLC, we are committed to protecting your privacy and safeguarding your personal information. We believe that trust is the foundation of any successful relationship, and we work hard every day to earn and maintain your trust through transparent, responsible, and secure data practices.

We are proud to be a woman-led, purpose-driven company that values integrity, transparency, and customer-centricity. Our commitment to your privacy is an integral part of our commitment to providing you with an exceptional experience. Whether you are making a wish, celebrating a milestone, or simply exploring our collection, we want you to feel confident that your information is safe and secure.

Thank you for choosing Blessdawn LLC. We are honored to be a part of your journey of intention, celebration, and magic.

Blessdawn LLC
5900 BALCONES DRIVE STE 100
AUSTIN, TX 78731
United States of America

Email: blessdawnllc@gmail.com
Phone: +84353835792
Website: blessdawn.shop